Privacy Policy

Last Updated: [Insert Date]

Introduction

mydiaree.com ("Website", "App", "we", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, share, and protect information across our mobile applications (Android/iOS) and website, in compliance with:

  • Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)
  • Digital Personal Data Protection Act, 2023 (India)
  • Information Technology Act, 2000 (India)
  • App Store and Google Play Store requirements

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal data:

  • Personal Data: Name, email, phone, account credentials.
  • Device & Usage Data: IP address, device type, OS version, crash logs.
  • Sensitive Data (only with consent): Passwords, health or biometric information.
  • Children's Data: Our services are not intended for children under 13 years (US) or 16 years (EU). In Australia, children under 15 years cannot consent on their own; parental/guardian consent is required.

Purpose of Data Collection

In line with the APPs, we only collect, use, and disclose information for purposes that are reasonably necessary to deliver our services, including:

  • User authentication & account management
  • Providing and improving services
  • Performance monitoring & analytics
  • Communication and marketing (only with consent)
  • Meeting legal and regulatory requirements in Australia and internationally

Australian Privacy Principles (APPs) Alignment

  • APP 1 – Open & Transparent Management: This Privacy Policy explains how we manage personal information.
  • APP 2 – Anonymity & Pseudonymity: Users may interact anonymously where lawful and practicable.
  • APP 3 & 4 – Collection: We only collect information necessary for service delivery. Sensitive information is collected only with explicit consent.
  • APP 5 – Notification: Users are notified when data is collected.
  • APP 6 – Use & Disclosure: Data is not shared without consent, except where required by law.
  • APP 7 – Direct Marketing: We will not use personal data for direct marketing without consent.
  • APP 8 – Cross-Border Disclosure: Data may be stored or processed outside Australia. We ensure recipients comply with privacy protections substantially similar to the APPs.
  • APP 11 – Security: Information is protected with industry-standard security practices.
  • APP 12 & 13 – Access & Correction: Users may request access to their personal data and corrections where inaccurate.

Third-Party Services & SDKs

We may use trusted third-party services (e.g., Google Analytics, Firebase, AWS, Stripe/PayPal, Zoho). These providers are contractually bound to protect your data. Data shared is limited to what is necessary. See their respective privacy policies for more details.

Data Storage & Security

  • Data is stored securely using encryption, firewalls, and access controls.
  • Servers may be located in India, Australia, EU, US, or other regions depending on hosting.
  • Cross-border transfers comply with the APPs, GDPR, and other global data protection laws.

Data Retention & Deletion

  • Data is retained only as long as necessary for service provision or legal compliance.
  • In line with Australian law, personal information is securely destroyed or de-identified when no longer required.
  • Users can request deletion via in-app option or by emailing info@mydiaree.com.

User Rights (Australia & Global)

Users have the right to:

  • Access their personal information
  • Request corrections
  • Withdraw consent
  • Request deletion or de-identification of data
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if not satisfied with our response

Children's Privacy

We comply with COPPA (US), GDPR (EU), and the Privacy Act (Australia).

In Australia, if a user is under 15 years of age, parental/guardian consent is required before data collection.

Disclosure of Information

We do not sell personal data. Information may be shared:

  • With user consent
  • With service providers under strict confidentiality agreements
  • To comply with legal obligations or government requests

Data Deletion Requests

  • Users may delete their account by requesting their childcare center.
  • Alternatively, submit a deletion request to support@mydiaree.com.
  • All personal data will be erased within 90 days unless retention is legally required.

Updates to This Policy

We may revise this policy periodically. Updates will be posted in the app and on our website, with the "Last Updated" date clearly shown.

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